Will my Local Authority accept your EPs’ reports?

All our EPs are registered with The Health & Care Professions Council and therefore your Local Authority should have no reason to refuse our EPs’ reports as part of their EHC needs assessment.  However, we would encourage you to have that conversation with them in advance.

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If I’m liaising with a Client Manager, rather than the EP directly, how do I know they’ll understand all the complex issues?

Our Client Managers are part of a highly skilled and trained team. Many of them are Psychology graduates and all of them receive an in-depth induction when they join Psychology Direct as well as ongoing intensive training. The Client Team work in specialties so the Client Manager allocated to you…

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How quickly will I receive the EP’s report?

We understand the importance of timely supply of reports to schools and local authorities, as well as for the child and family involved. We are normally able to send you a report within two weeks of the assessment day, but we will go the extra mile, working closely with our…

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Can we have the same EP for all our assessments?

We understand the value to schools of developing a long term and close working relationship with an Educational Psychologist. Therefore, we do whatever we can to support and facilitate this consistency in service and do so for many of our clients today.

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Do I have to sign a contract?

Only if you want to. Our service is entirely flexible; available on both an ad hoc and contractual basis. You can use our services as and when you need to without being tied down to a number of assessments, and of course you are only invoiced for what you receive….

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Where is your office located, and does that mean you only have EPs in that area?

We are located in Epsom, Surrey, but this is purely our base of operations. Our 1000 plus-strong extensive network of Psychologists and Psychiatrists is nation-wide; therefore we supply Educational Psychologists to all geographical locations within the UK.

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Do you work within Higher Education?

With a wide network of Educational Psychologists, we can support teachers and SENCOs in any organisation concerned with the mental health or psychological welfare of their students. In terms of Higher Education, we can assess and support students applying for the Disabled Students Allowance (DSA), as well as provide any…

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I need to find an EP now, what’s the process?

First of all, contact us! You can call us on 01306 879 975. You can request a call back. You can email us or use our contact form. Once we have your initial contact request, we’ll respond within an hour. One of our Client Managers will take a brief of…

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Do your EPs offer any other service apart from assessments?

Yes. We’re delighted to support schools and local authorities with a wide range of additional SEN services including staff training, individual or group SEN support, pupil and parent clinics and more. As with all our services, this can be on an ad hoc or long-term basis. If you would benefit…

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What types of assessments do you offer?

Our network contains high calibre, qualified EPs in the full range of specialisms. Our EPs can carry out all types of assessments, including assisting with statutory assessments for an EHCP and also assessments for learning difficulties such as ADHD, Autism and Asperger’s, plus provision for cognitive, behavioural and emotional issues….

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